Calm Recoveries Ltd is a receivables management company based in Nairobi, providing solutions that span the entire credit lifecycle, from receivables outsourcing to debt risk management training.
Calm recoveries limited has its headquarters in Nairobi 5 minutes’ drive at the outskirts from the central business district at city stadium, on Theevan plaza. We have been very successful collecting debt for various industries, specializing in collections and skip-tracing for the financial and commercial companies. Debt Collection is the heartbeat of our company as our service is a direct reflection of all that we stand for; proof of which we find in our very loyal clients.
Our services are ethical and we comply in all respects to the codes of conduct required by law. We are committed to offer a safe, fast, friendly, confidential, trustworthy and professional service to all our customers.
We undertake to provide comprehensive, integrated solutions for credit management and enhancing the cash flow in the business community.
Our vision is to achieve the maximum level of return and service for our clients by continuing to be results-oriented, providing the utmost level of integrity and performance. Client satisfaction at all levels of the recovery process is a goal that will not be compromise
OUR CORE VALUES
Client Satisfaction: The satisfaction of our clients is crucial to the future development of our organization. Not only do we work to meet the expectations of our clients, our goal is to exceed their expectations. In doing this, it will allow us to become a greater service company to our clients.
Integrity: Open and honest communication is the driving force of our company. As we interact with each other, our clients, and assigned accounts with utmost respect and trust, we maintain the integrity of our strong organization.
Innovation and Improvement: Our Company will continue to think innovatively. We will improve our process to accommodate the changing needs of our clients and the industries we serve.
Given the dynamism of the technology we have to keep pace at calm we have a smart collect management systems which helps in the management of team, debtors and our clients.SCM helps to manage the portfolio allocated to us get real time reports, monitor all the communications with each debtor by our team, manage the changing trends of all the communications and thus enhancing efficiency in collection.
We have a team of qualified and experienced staff who are dedicated to ensure that our clients receive their money and reports on time. Each file we receive is allocated to the team leader who ensures that they follow up the debt conclusively as well as give streaming monthly report to our clients on the progress of each debtor.